UHFPS
  • 👋Welcome
  • 🎲Installation
    • URP - Project Setup
    • HDRP - Project Setup
    • Packages Setup
  • 🎮Getting Started
    • References
  • ⬆️Update Process
  • 📑Changelog
  • 📍Roadmap
  • ❔Support
  • 📚Guides
    • Managing Inputs
      • Setting up Input System
    • State Machines
      • Adding Player States
      • Adding AI States
    • Save/Load Manager
      • Previous Scene Persistency
      • Encryption
    • Customizing UI
    • Interactions
    • Inventory
    • Player Items
    • Dynamic Objects
    • Motion Controller
      • External Motions
    • Hiding System
    • Narration System
    • Jumpscares
    • Puzzles
    • Objectives
    • Cutscenes
    • Options Manager
    • Game Manager
    • Localization
    • URP Specific
  • ⚙️Integrations
    • Emerald AI 3.0
    • AI Tree
    • Meet and Talk
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On this page
  • Where you can ask for help
  • Discord Server
  • Support/Business Email

Support

If you have any asset issues or suggestions, please feel free to reach me out

PreviousRoadmapNextManaging Inputs

Last updated 11 months ago

When writing the issue, try to describe it in detail, for example what version of asset and unity you are using, when the issue occurs, a detailed screenshot of the console error, or if you can, a short video describing your issue.

Where you can ask for help

Primarily, you should seek assistance on the official ThunderWire Studio Discord server. In exceptional cases, feel free to contact me via email.

Once you join the official Discord server, you'll be required to verify your purchase using a bot that will assign you a role with which you'll be able to see the support channels. Detailed instructions on using the bot can be found in the #become-verified✅ channel.

Discord Server

Discord: https://discord.gg/pUFrZFN

Support/Business Email

Email: thunderwirestudio@gmail.com

Please be aware that responses to support inquiries may take a few days. Typically, I respond to support inquiries within 1 - 2 days, unless your issue has already been addressed. On Discord, you'll find a community of helpful individuals who may be able to assist with your problem even before I have a chance to see your message.

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