> For the complete documentation index, see [llms.txt](https://docs.twgamesdev.com/uhfps/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.twgamesdev.com/uhfps/support.md).

# Support

{% hint style="warning" %}
When writing the issue, try to describe it in detail, for example what version of asset and unity you are using, when the issue occurs, a detailed screenshot of the console error, or if you can, a short video describing your issue.
{% endhint %}

### Where you can ask for help

Primarily, you should seek assistance on the official **ThunderWire Studio** Discord server. In exceptional cases, feel free to contact me via email.

Once you join the official Discord server, you'll be required to verify your purchase using a bot that will assign you a role with which you'll be able to see the support channels. Detailed instructions on using the bot can be found in the **#become-verified**✅ channel.

### <img src="/files/VpKhSKFJlyBzOcMotbfE" alt="" data-size="line"> Discord Server

Discord: <https://discord.gg/pUFrZFN>

### :envelope\_with\_arrow: Support/Business Email

Email: <thunderwirestudio@gmail.com>

{% hint style="info" %}
Please be aware that responses to support inquiries may take a few days. Typically, I respond to support inquiries within **1 - 2 days**, unless your issue has already been addressed. On Discord, you'll find a community of **helpful individuals** who may be able to assist with your problem even before I have a chance to see your message.
{% endhint %}